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Sicilian Products Offers

Filtra per prezzo

Min price Max price

Price: —

In evidenza

Gin Beefeater 24 cl 70 24,90 € IVA Inclusa
2 bt di Grappa 903 + 6 Bicchieri per Grappa From: 39,80 € IVA Inclusa
Rum Abuelo Centuria cl 70 Astucciato in cassa di legno 209,80 € IVA Inclusa
Mezcal Montelobos Espadin Joven Blanco cl 70 39,50 € IVA Inclusa
Mezcal marca Negra Espadin La Noria secc. CL 70 78,99 € IVA Inclusa

Genever Bols cl 70

37,30 € IVA Inclusa

Add to cart

The San Benedetto Limone cl 50 Pet X12

6,90 € IVA Inclusa

Amaro Zucca Rabarbaro lt 1

14,99 € IVA Inclusa

Gin Hepple cl 70

48,99 € IVA Inclusa

Tequila La Dama Blanco 10% Agave cl 70

53,90 € IVA Inclusa

Whisky Clynelish 10 anni Special Release 2023 cl 70 Astucciato

238,99 € IVA Inclusa

Kit Bicchieri tumbler lemonsoda Energy (882583)

9,90 € IVA Inclusa

Whisky Aikan cl 70

46,90 € IVA Inclusa

Apribottiglie Tennent’s

2,90 € IVA Inclusa

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What do you need?

We will do our best to cancel your order.
If the order has already been entrusted to the courier, just refuse the package upon delivery. Once the package has been returned to our warehouses, a refund will be issued for the goods that have been refused (excluding shipping costs).

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All goods are insured. To take advantage of this insurance it is essential that in the courier receipt you have specified "I accept subject to control".

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Frequent questions

Shipment

How much is shipping?

Shipping is free for orders over 99€, some remote areas are excluded ( see the list of remote ZIP codes ).

The shipping cost is automatically calculated based on the weight and destination area.

After adding the products to the cart, the cost will be shown in the "Calculate shipping" section located at the bottom of the cart page.

In the "Calculate shipment" section, enter all the required fields, including Country, Province, City and Post Code. and press "Update".

What are the delivery times?

In Italy delivery generally takes place within 3-5 days from delivery to the courier, excluding Saturdays, Sundays and holidays. For remote locations and smaller islands delivery may be slightly delayed.

Throughout Europe delivery generally takes 5-10 working days.

If the order is placed by 11:30 in the morning the goods will be entrusted to the courier in the afternoon of the same day.

If the order is placed after 11:30 in the morning the goods will be entrusted to the courier the next day.

Can I track the shipment?

Yes. When the package is taken over by the courier, it will be possible to monitor the shipment using the Tracking Code received by email.

Change an order

Can I change an order?

No, once the order has been placed it is no longer possible to change it.

If you have ordered the wrong product you will have to cancel the order and repeat it.

If you need to add a product you will need to place a second order.

Can I change the shipping or billing address of an order?

Yes. You will need to fill in the contact form by entering" Change your shipping address" or "Change your billing information" as a reason, specifying the order number.

If the order has not yet been entrusted to the courier we will change the address.

If, on the other hand, the package has already been entrusted to the courier it will no longer be possible to change the shipping address.

I want to cancel an order, what can I do?

If you want to cancel an order you must contact us via the contact form by selecting as motivation "I want to cancel my order", indicating the order number and the reason for which you intend to cancel the purchase.

If the order has not yet been entrusted to the courier, the order will be canceled and a refund of the ordered goods will be issued.

If the order has already been entrusted to the courier, just refuse the package upon delivery. Once the package has returned to our warehouses, a refund will be issued for the goods that have been refused (excluding shipping costs).

Returns and complaints

Can i make a return?

Yes. Within 14 days of receipt of the product, you have the right to return the purchased goods provided that the product to be returned is intact, complete with the original packaging and label, as well as packaging.

To do this, it will be necessary to return the package to "Terranova Alimenti SRL, Via Gustavo Roccella 269, 90128 Palermo PA", adding a printout of the order received via email to the package. For safe packaging, we ask you to respect the Guidelines of Packaging. The costs for returning the products are charged to the customer.

When the package is delivered to our warehouses, a refund will be made for the products purchased.

I have received a different product than the one ordered, what should I do?

If the product you have received does not comply with the one ordered, you must write to us via the contact form, selecting as the reason "Product not compliant with the order", indicate the order number, attach photos of the wrong product and indicate in the message the product you should have received.

Once the error has been ascertained, a courier will be sent to collect the incorrect product, then the correct product will be sent to you at no additional cost, provided that the returned product is intact, complete with original packaging and label, as well as packaging.

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